ISO 9001 Consulting

Your Fast Track to Affordable Certification

Are you a small to medium sized business owner navigating the complexities of ISO 9001:2015 certification? We understand that the journey can be daunting. That's why, for over a decade, we've dedicated ourselves to perfecting a unique blend of state-of-the-art cloud-based technology and expert ISO consulting, tailored just for ISO 9001:2015 small businesses. Our ISO Consultants will guide you through every step, demystifying the process and making it accessible. Our approach is more than just a service; it's a partnership, ensuring that your path to ISO 9001:2015 compliance is smooth, efficient, and successful. Let's achieve excellence together.

ISO 9001 eQMS Software

We are in a partnership with Ryze, an eQMS software designed specifically for small to medium-sized businesses to achieve quality management system excellence. At the heart of our partnership is a shared commitment to your success in achieving and maintaining the ISO 9001:2015 standard.

Key Modules

Ryze is a comprehensive software suite tailored to the ISO 9001:2015 standard, offering modules for document control, training, CAPA, design, and more, enabling efficient implementation and maintenance of the standard.

AI Powered Features

What sets the Ryze platform apart? Its cutting-edge AI-powered features effortlessly transform routine compliance tasks into automated, hands-off processes, freeing up your team to focus on what they do best.

ISO 9001 Certification

Achieving ISO 9001 certification marks your organization with a globally recognized symbol of quality excellence. This prestigious certification centers around two fundamental objectives:

Enhancing the likelihood of fulfilling customer requirements.
Elevating customer satisfaction to new heights.

By implementing ISO 9001's comprehensive controls across various domains like Sales, Engineering, and Production, your team will not only meet these core objectives but also exceed them. This certification is more than a badge; it's a testament to your commitment to quality, recognized and respected by business partners and clients worldwide.

Embarking on the path to ISO 9001 certification involves a deep understanding of its clauses and their successful implementation. Following this, your company will need to go through an external certification audit by a globally recognized registrar. However, the journey doesn't end there. Post-certification, maintaining the standards is crucial for future surveillance audits.

That's why at Encompass Consultants, we emphasize the importance of building QMS systems to last. Through the use of cutting-edge software and robust system-building we make maintaining the ISO 9001 standards as straightforward and sustainable as possible. Our goal is to simplify this process for your team, now and in the future.

Continue reading more below for an in-depth exploration of how ISO certification can revolutionize your small business or organization.

What’s Required?
What’s the Cost?
How Long Does it Take?

Benefits of ISO 9001

ISO 9001 is an international standard that outlines the requirements for a quality management system. It is designed to help organizations improve their efficiency and effectiveness by establishing and following a set of clear and consistent processes. The benefits of implementing an ISO 9001-compliant quality management system include:

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Customer Satisfaction

Improved customer satisfaction by consistently meeting customer requirements

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Efficiency and Effectiveness

Increased efficiency and effectiveness by establishing clear and consistent processes


Communication and Collaboration

Improved communication and collaboration within the organization

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Commitment to Quality

Increased competitiveness by demonstrating a commitment to quality


Reduced Costs

Reduced costs by identifying and eliminating waste and inefficiencies

Client Relationship

Meet Requirements

Improved ability to meet regulatory and statutory requirements

ISO 9001 Consulting Process


Our ISO Consultants examine your organization’s current processes, roles and responsibilities to calibrate our implementation to your organization’s needs.


Our ISO Consultants create all procedures and forms specific to your company and necessary for compliance to ISO 9001:2015. Then, we guide your organization through record generation and capture to meet the requirements of the standard.


Our ISO Consultants deploy a comprehensive training program focused on department specific training and general awareness training to bestow the best practices of ISO 9001 across your organization.

Internal Audit

Our ISO Consultants evaluate your Quality Management System end-to-end to ensure compliance before the external certification audit.

Management Review

Our ISO Consultants conduct the management review and present to upper management to showcase the effectiveness of your organization’s Quality Management System.

ISO 9001 Individual Services

Encompass Consultants has worked for many years to perfect our ISO 9001 services. For organization's seeking specific standalone services, we offer curated services to accommodate to your needs.

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For organizations that have already achieved ISO 9001 or are seeking to gain more quality throughout their organization. We offer a comprehensive training program focused on department-specific training and general awareness training.

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Internal Auditing

For organizations that have already achieved ISO 9001 certification or are facing an upcoming customer audit, we offer expert internal auditing services to provide an objective evaluation of your organization's compliance with the ISO 9001 standard.

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Continued Support

For organizations that have already achieved ISO 9001 certification, we offer services to maintain compliance and ensure that your quality management practices are aligned with your standards of excellence.

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Our Certifications

ASQ Certified Quality Auditor Certification
ISO Master Certification
ISO 31000 Lead Risk Manager PECB Certification
ISO Lead Implementer Certification
ISO Lead Auditor Certification
ISO Manager Certification
Energy University Data Center Certified

Encompass Consultants Will Help You Get Certified

An ISO Consultant plays a pivotal role in your certification journey, starting from helping you connect with a qualified registrar, or Certification Body, for your final external audit. In the event of any findings during this audit, the consultant will assist in addressing and rectifying these issues promptly. Once everything is in compliance, your hard-earned ISO certificate will be yours!

Certification is essentially a stamp of approval from an independent authority, confirming that your service, system, or product meets certain standards. It's this third-party endorsement from an accredited registrar that gives your ISO certificate its credibility and value.

Encompass Consultants have a strong connections with many accredited registrars. We can leverage these relationships to help you find a registrar that not only meets the necessary accreditation standards but is also well-suited to your specific business needs.

How Does a Certification Audit Differ from an Internal Audit?
What Role Does an ISO Consultant Play in the Certification Audit?
How Long Does a Certification Audit Take?
What are the Possible Outcomes of a Certification Audit?
What Happens if Nonconformities are Found During the Certification Audit?

Your Partners in ISO 9001 Internal Auditing

At Encompass Consultants, we conduct a thorough ISO 9001 internal audit for your organization to ensure you're fully prepared for the registrar's audit. Our expert team works alongside you to scrutinize process corrections and confirm that all necessary documentation for compliance is in place.

In this process, we bring together our experienced ISO certification consultants to form your internal audit team. The purpose of our audit is to ensure your company's documentation and day-to-day operations align with the ISO Standard you are striving to meet.

It's crucial to understand that skipping the internal audit is considered a major nonconformity and can lead to the failure of your ISO 9001 audit. Our role is to provide an unbiased and objective review, adhering to the principle that auditors must not audit their own work. We adhere to the principles outlined in ISO 19011:2018 - Guidelines for auditing management systems

Why is an Internal Audit Necessary for ISO 9001 Certification?
What Does the Internal Audit Process Involve?
What Happens if Nonconformities are Found During the Internal Audit?
How Often Should Internal Audits Be Conducted?

ISO Consultant Role for ISO Certification

ISO 9001 Consultants are adept at addressing and rectifying any issues that may arise during this audit, ensuring your organization meets the stringent standards required for certification.

ISO 9001 Consultants typically maintain strong relationships with a network of accredited registrars. This connection is crucial as it allows them to match your unique needs with a registrar possessing the appropriate qualifications and expertise. By leveraging their industry knowledge and contacts, ISO 9001 Consultants streamline the certification process, making it more efficient and tailored to your specific organizational requirements. Trust in the expertise of an ISO 9001 Consultant to guide you smoothly through the certification journey, ultimately leading to the prestigious achievement of your ISO certificate.

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Evaluating Company Processes

ISO consultants conduct thorough assessments of an organization's current practices, pinpointing areas that need alignment with the ISO 9001 standard. They identify inefficiencies and suggest improvements for process optimization.

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Guidance for Achieving ISO 9001 Compliance

Experts in ISO 9001 consulting offer tailored advice to ensure compliance with ISO requirements. This includes developing strategies and actionable plans for meeting specific criteria of the ISO 9001 standard.


ISO 9001 Training and Implementation

An integral part of an ISO consultant’s role is to train employees in new systems and processes. This ensures a smooth transition and full staff compliance with updated practices.

Client Relationship

Expertise in ISO Standards

ISO consultants need to possess a deep understanding of the ISO 9001 standard and bring a wealth of experience in implementing these standards across various industries. Our team is backed by certifications and decades of experience.

What is a Quality Manual?

Think of a quality manual as the foundation of your company's commitment to quality. It's like a handbook that shows how your company plans to meet high-quality standards in everything it does. This manual includes rules that touch every part of your business – from making great products to meeting what your customers want and following ISO guidelines. It helps your team members know how to follow these rules correctly.

The top management in your company have an important job to make sure the business avoids large risks and keeps its eye on clear and important quality objectives. These goals help everyone stay focused on what's really important for your customers and your business, leading to tangible improvements in the quality of your organization.

At Encompass Consultants, our role as ISO experts is to provide cutting-edge technology tailored for small businesses. This technology aids in preparing necessary documentation, while our seasoned consultants offer guidance in crafting your quality manual and establishing your document processes.

What Should Be Included in a Quality Manual?
How Does a Quality Manual Support ISO 9001 Compliance?
Who is Responsible for Creating and Maintaining the Quality Manual?
What are Common Challenges in Developing a Quality Manual?
What Support Can Encompass Consultants Provide in Developing a Quality Manual?

Resource Library

4 - Context of the Organization

Clause 4, Context of the Organization, requires organizations to identify and understand internal and external factors that affect their strategic objectives and quality management system (QMS) planning. It emphasizes aligning the QMS with the organization's purpose, needs, and expectations of interested parties, and addressing risks and opportunities to ensure the QMS remains relevant and effective.

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5 - Leadership

Clause 5, Leadership, mandates top management's commitment to the success of the Quality Management System (QMS) by emphasizing customer focus, establishing quality policies, and ensuring the QMS is properly integrated into business processes. It highlights the importance of leadership in providing resources, promoting continual improvement, and fostering a quality-centric culture throughout the organization.

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5.1.2 - Customer Focus

Clause 5.1.2 emphasizes the critical importance of customer focus in quality management systems, requiring organizations to understand and exceed customer expectations. It mandates that businesses integrate customer focus into their culture and strategic direction, ensuring customer requirements are met and satisfaction is enhanced. Leadership is key in maintaining this focus, involving clear communication, resource allocation, and measurement of customer satisfaction to drive continuous improvement.

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6.1 - Risk-Based Thinking

Clause 6.1, Risk-Based Thinking, requires organizations to identify and address risks and opportunities that could impact the effectiveness of their Quality Management System (QMS). It emphasizes proactive planning to address these risks, integrating risk management into QMS processes, and taking preventive actions to mitigate potential negative impacts on quality. This clause aims to enhance the likelihood of achieving desired quality results and ensuring continuous improvement.

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6.2 – Quality Objectives

Clause 6.2, Quality Objectives, requires organizations to establish specific, measurable, achievable, relevant, and time-bound (SMART) objectives at relevant functions and levels. These objectives should be consistent with the quality policy, documented, communicated, and updated as needed. The clause emphasizes aligning these objectives with the organization's strategic goals and customer requirements, ensuring they contribute to the enhancement and effectiveness of the Quality Management System.

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7.1 – Managing Resources

Clause 7.1, Managing Resources, focuses on ensuring organizations effectively determine, provide, and manage the resources necessary for the establishment, implementation, maintenance, and continual improvement of the Quality Management System. It covers various aspects of resource management, including human resources, infrastructure, work environment, and organizational knowledge. This clause underscores the importance of allocating adequate and appropriate resources to achieve quality objectives and enhance customer satisfaction.

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7.5 - Document Control

Clause 7.5, Document Control, addresses the management of documented information required for the Quality Management System (QMS). It stipulates requirements for creating, updating, and controlling documents, ensuring their availability and adequacy for use. The clause emphasizes maintaining document integrity, accessibility, and confidentiality, which is essential for ensuring consistency in processes and procedures and for demonstrating compliance with the standard.

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8.1 - Operational Planning and Control

Clause 8.1, Operational Planning and Control, outlines requirements for planning, implementing, and controlling the processes needed to meet service and product requirements. It emphasizes the need to determine criteria for processes and product acceptance, and to establish controls to ensure these criteria are effectively met. The clause requires organizations to document and keep detailed records of these processes, enabling consistent quality and continuous improvement in operations.

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8.4 - Supplier Control

Clause 8.4, Control of Externally Provided Processes, Products, and Services, focuses on the management and control of external suppliers and vendors. It requires organizations to apply criteria for evaluating, selecting, monitoring, and re-evaluating suppliers to ensure they meet specified requirements. The clause emphasizes the importance of ensuring the quality and consistency of products and services procured from external sources, integrating them effectively into the organization's own quality management system. This includes defining both the controls applied to suppliers and the information communicated to them.

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8.5 - Product and Service Provision

Clause 8.5, Product and Service Provision, outlines requirements for the effective control of production and service provision processes. It focuses on ensuring products and services conform to specified requirements through controlled conditions, including the management of resources, work environment, and monitoring activities. The clause also addresses the need for clear operational planning and process control, verification of outputs, and the handling of non-conforming products and services. It emphasizes the importance of documenting processes and implementing change management to maintain quality and meet customer expectations consistently.

9.1 - Performance Evaluation

Clause 9.1, Performance Evaluation, focuses on the systematic monitoring, measurement, analysis, and evaluation of an organization's quality management system. This clause requires organizations to determine what needs to be monitored and measured, including processes and products/services, to ensure compliance with quality standards. It emphasizes regular performance evaluation against established quality objectives and criteria, and the importance of using appropriate methods for this analysis to ensure valid results. The clause also mandates that organizations must analyze and evaluate data and information arising from monitoring activities to understand performance and identify areas for improvement. This ensures continual enhancement of customer satisfaction and the overall effectiveness of the quality management system.

10.3 - Continual Improvement

Clause 10.3, Continual Improvement, establishes the requirement for organizations to constantly enhance their quality management systems. This clause emphasizes the need for ongoing evaluation and improvement of processes, products, and services to increase overall performance and efficiency. It involves identifying opportunities for improvements, implementing necessary actions to meet current and future customer needs, and responding to changes in internal and external conditions. The focus is on fostering a proactive culture of improvement, encouraging innovation, and using the results of performance evaluations, audits, and reviews as inputs for continual enhancement of quality management practices. This approach aims to sustain and increase customer satisfaction and business success through incremental and breakthrough improvements.

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AS9100 VS ISO 9001

AS9100 is a widely adopted quality management standard specific to the aerospace industry, expanding on the requirements of ISO 9001 with additional criteria addressing aerospace safety, reliability, and regulatory compliance. While ISO 9001 provides a framework for general quality management applicable to any organization, AS9100 includes specific enhancements for the stringent needs of aerospace manufacturing and service provision.

ISO 14001 vs ISO 9001

ISO 14001 is an international standard focused on effective environmental management systems (EMS), aiming to help organizations enhance environmental performance, comply with regulations, and achieve sustainability goals. In contrast, ISO 9001 is centered on quality management systems (QMS), providing a framework for organizations to ensure product and service quality, enhance customer satisfaction, and improve operational efficiency.

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ISO 9001:2015 Audit Guidelines

The ISO 9001:2015 Audit Guidelines focus on assessing an organization's compliance with the standard, emphasizing a systematic evaluation of risk management, process effectiveness, and leadership roles in quality management. These guidelines direct auditors to ensure that organizations not only adhere to documented procedures but also continuously improve and effectively manage quality across all operations.

Overcoming Challenges in ISO 9001:2015

ISO 9001:2015 introduces significant updates from its 2008 version, emphasizing a structured framework for integrating various management systems, a strategic focus on risk management, and an increased role for leadership. These changes underscore the need for organizations to adopt a risk-based approach and enhance leadership involvement to effectively meet the standard's requirements and achieve improved quality management.

ISO 9001 Quality Policy

The ISO 9001 Quality Policy is a formal statement issued by an organization's top management that defines its commitment to quality and outlines the fundamental principles and framework for its Quality Management System (QMS). It serves as a guiding compass for the organization's quality objectives, ensuring alignment with its overall business strategy and a commitment to continuous improvement and customer satisfaction.

Encompass Consultants

Encompass Consultants, is a father and son owned business. Founded with the intention of helping organization’s navigate the complex world of compliance. We pride ourselves on our personalized approach and our commitment to providing high quality services to each and every one of our clients. Whether you are a small business owner or a large corporation, we have the knowledge and expertise to assist you with all of your compliance needs.

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