What is ISO 9001?
ISO 9001 was first published in 1987 by the International Organization for Standardization, known as ISO. ISO is an international agency that consists of the national standard bodies for more than 150 countries. The ISO 9001 standard is a series of checks and balances designed to increase the probability of meeting customer requirements as well as increase customer satisfaction.
ISO 9001 has had new versions or updates every 6-8 years. The new 2015 versions includes improvements and ease-of-use elements.
The Importance of ISO 9001 Certification
The Standardization of the ISO 9001 quality framework provides companies in any industry minimum compliance requirements. By having this framework, a company has a clear understanding of quality processes and the ability to set quality objectives to improve quality wherever ISO 9001 is applied. Currently there are more than two million ISO 9001 registered companies around the world. Many company's are required to have ISO 9001 certification before doing business, while others are simply trying to improve their operations.
Who Should Get ISO 9001 Certification?
ISO 9001:2015 certification has the potential to benefit businesses in almost all industries, including aerospace, automotive, construction, electronics, medical device manufacturing, software and even industries like marketing. The guidelines laid out in ISO 9001 were constructed carefully to ensure applicability to all types of business models. Operations of any size and type can get certified. Encompass Consultants has helped companies with only a few employees, as well as companies up to 10,000+ employees become certified.
In a nut shell, all businesses interested in increasing the probability of meeting customer requirements and improving customer satisfaction should consider ISO 9001:2015
How Does ISO 9001 Certification Work?
First, your business will have to implement the practices laid out across the ISO 9001:2015 standard. Compliance to the standard requires alignment of your businesses operations with the guidelines laid out in ISO 9001. The guidelines are described in 10 clauses across the standard, each clause has its associated sub clauses (56 total). The complexity involved with bridging the gap between your businesses operations and the ISO 9001 standard will vary based off of the maturity of your QMS. Encompass Consultants has assisted companies ranging from start-ups with no QMS to very developed large operations. We are here to help regardless of the status of your QMS.
After implementation of the ISO 9001 standard the next stage is a two visit initial certification audit. The certification audit is performed by an accredited 3rd party registrar. After earning the initial certification, you will then need to complete yearly surveillance audits and re-certification audits every three years to maintain your certification.
Benefits of ISO 9001 to Your Organization and Customers
Provides an efficient quality management process
Assigns roles and responsibilities
Alignment with customer requirements around the world
Communicates a positive message to staff and customers
Promotes business-efficient and time- saving processes
Provides continuous assessment and improvement
Products and services are greatly improved
Fewer product returns (RMA-Return Material Authorizations) and complaints
Independent internal audits show commitment to quality
Why is a consultant important?
Through the process of implementation, a company may encounter several road blocks such as: time, money and know-how. With the help of a consultant, you can expect to save time and money. Relying on their expertise guides you through the process in the most efficient way.
Encompass Consultants Implementation Process
We validate your entire system and provide additional coaching. The output is the internal audit report.
We walk you through the management review and gauge the effectiveness of your Quality Management System.
Your QMS is now prepared for the certification audit. We will support your company during the audit if you wish.
We examine current processes, roles and responsibilities to calibrate our implementation to your company's needs.
We create all procedures and forms specific to your company and necessary for compliance to ISO 9001:2015.
We perform effective training sessions with key individuals in your organization. Then deliver our comprehensive training course.
We will work with your company to customize and curate an extensive documentation package to meet your company's needs and the requirements of ISO 9001:2015.
Comprehensive ISO 9001:2015 training meetings with key individuals in your organization. In addition to distribution of our ISO 9001:2015 training course to all relevant personnel.
Internal Audit Services
Effective internal auditing services to bring light to the ISO 9001:2015 gaps that are hard to see throughout your organization. The output is the internal audit report and gap findings discussion.
Curated to your organization
Encompass Consultants spends the time and energy to work closely with your team to learn more about your business and its operations. We then provide precisely the services that you need, no more or no less. Ranging from full QMS implementation to customized training support. We strive to provide services curated specifically to your organization's needs.
Low Market Pricing
Encompass Consultants is family owned and operated and thus have no excessive overhead. As a result, we direct all of these cost savings to you, our customer. Despite our low pricing we continue to deliver high quality consulting services to any and all businesses in need.
Access To The EC Records Pro
Encompass consultants introduce you to a better way to manage your Quality Records. We have created a powerful and easy to use Quality Records database to save you time and money in quality data management. We offer our software for free alongside implementation deals.
Rely On Our Expertise
Expertise is an important aspect in performing a clean, cost-efficient and timely implementation. At Encompass Consultants, our years of accumulated knowledge result in a comprehensive certification process.
Certified Lead Implementers and Auditor
ISO 9001:2015 - ISO 27001:2013
Cisco Systems Security Ninja Black Belt #98
For a free quote from an ISO specialist, contact:
Encompass Head Offices:
Tele: (408) 657-8269